Understanding what you want to accomplish and then showing you how we can help is the key to our success.

If, after reading our proposal, you aren't convinced that we can help you get what you want, then we don't deserve your business.

Making sure clients get what they want

To make sure that you get what you want from your meeting we follow a six-step process. 

1. The process begins with an initial consultation where we help you clearly define the goals for your meeting. At this time we will explore alternative approaches with you so that you can pick the one that is best for you.

2. We then prepare a detailed proposal for you that describes how we can help you achieve your goals. The proposal describes each step of the process and all of the deliverables. Included in the proposal will be recommended pre-work . 

3. After the proposal is accepted we then complete any of the pre-work that we have committed to. This may include distributing articles, conducting interviews or collecting and tabulating questionnaire results.

4. As we facilitate the planning session or corporate retreat we work closely with you to adapt and modify the initial design so that you get are always making the best possible use of your time. 

5. Immediately after the session we  prepare a complete report for you describing everything that went on in the meeting.  All action items agreed to by the participants are documented as part of this report.

6. Finally we follow up with you after the report has been published to ensure that everything is as it should be.

 We don't believe in cookie cutter approaches. We believe that each situation is unique and warrants its own design. We are always willing to talk to prospective clients and do not charge for proposals. We tend to prepare quite detailed proposals because we we feel they are the best way for you to ensure that you have selected the right facilitator. If we are not a good fit for you it is better for eveyone if we find this out during the proposal stage!

We regularly travel to clients across Canada and the United States.

If you would like to discuss your upcoming event to see how we can help why not contact us?